Delivery Zones | Order Tiger Help Center

Delivery Zones Overview

Managing delivery zones effectively helps organize delivery operations, and improve efficiency. Whether you use your own fleet or work with third-party platforms like Deliveroo, Glovo, or Stuart, our system is designed to manage delivery zones straightforwardly.

Benefits of Managing Delivery Zones:

Control Your Service Area: Specify exactly where your deliveries will go, avoiding overextension.
Cost Efficiency: Allocate delivery fees based on distance to ensure profitability.
Enhanced Customer Service: Efficient routing and clear delivery settings improve the overall experience for your customers.
Seamless Integration: Whether you use your fleet or hire third-party delivery services, our platform integrates easily to accommodate your needs. (check the Integrations Section for more info)

How to Create Delivery Zones in Order Tiger

Create your delivery zones for your business with this quick step-by-step guide.

Step 1: Add a New Delivery Zone

Start by clicking the "ADD DELIVERY ZONE" button at the Delivery Zones Section on the Dashboard.

Step 2: Enter Zone Details

A new window will pop up—fill in the required details in the following fields:

Minimum Delivery Amount: Set the minimum purchase required for delivery service.
Minimum Free Delivery Amount: Specify the order total that qualifies for free delivery.
Delivery Fee: Enter the delivery charge.
Radius (in miles): Define the geographical radius for this delivery zone.

Toggle the "Active" button to enable the delivery zone. If disabled, customers will not be able to choose the delivery option for their orders.

Step 3: Save, Edit, or Delete

Once all necessary details are added, click Save to confirm your delivery zone.
To make changes, select the Edit button.
If you no longer need a delivery zone, click the Delete button.

FAQ — Common Questions

Q. What happens if a customer places an order outside the delivery radius

A. Orders beyond your delivery zone will be automatically restricted. Exceptions can be accommodated by adjusting radius settings.

Q. Can I set varying delivery fees based on distance?

A. Absolutely! You can customize delivery fees for each zone, ensuring the charges align with operational costs.

Q. Can I use multiple delivery platforms?

A. Yes, delivery zones can be customized based on the limits set by third-party platforms you partner with, like Glovo, Deliveroo, or Stuart.