Invoices

Understanding the Invoices Section in Order Tiger

The Invoices section in the Order Tiger Dashboard is directly linked to the Usage Plans and Service Plans you’ve configured for your merchants (restaurants/locations). This is where you can:

• View all invoices generated from your plans

• Download or print invoice details

• Manually update the invoice status after completing payments via Stripe

This section is used by Marketplace Owners to manage, track, and process payments due to their merchants.

Step 1: Access the Invoices Section

1. Switch to Location View

2. Select your Company Name and choose the specific Location

3. Click on Invoices

You’ll now see a list of all invoices related to that merchant. Any invoice created through a Usage Plan or Service Plan will automatically appear here with a status of “Created.”

🔁 Switching Merchants:

To view invoices for a different merchant:

• Click on the “=” icon in the upper-right corner

• Select any merchant under your company

Step 2: Review or Download an Invoice

Each invoice line includes a printer icon:

• 🖨️ Click the printer icon to open a PDF version

• 📥 Download the invoice if needed

You can review all invoice details here before proceeding with payment.

Step 3: Make a Payment via Stripe

Invoice payments must be completed manually using your Stripe Connect Dashboard. To do this, your Stripe Connect account must be fully set up, and each merchant should have a verified connected Stripe account.

✅ How to Pay a Merchant Invoice in Stripe:

Part 1 – Transfer Funds from Your Account to the Merchant's Stripe Account:

1. Log in to your Stripe Connect Dashboard

2. Go to Connected Accounts (left-hand sidebar)

3. Click on the “Complete” tab to see verified merchant accounts

4. Select the merchant you want to pay

5. Click on “Add Funds”

6. Enter the invoice amount in the amount field

7. Tick the box “Confirm Transfer”

8. Click SEND

9. A two-step verification window will appear:

   • Enter your Stripe password

   • Input the 6-digit code from your authenticator app

   • Click Continue

Part 2 – Send the Funds to the Merchant’s Bank Account:

1. After funds are in the merchant’s Stripe account, click on “Pay Out Account Balance”

2. A new window will appear

3. Enter the same invoice amount in the AMOUNT box

4. Select the delivery method (default is Standard)

5. Tick “Confirm Payout”

6. Click PAYOUT

✅ The payment to the merchant is now complete.

Step 4: Update Invoice Status in Order Tiger

Once you've completed the Stripe payment:

1. Return to the Order Tiger Dashboard

2. Go to Invoices

3. Select the invoice you just paid

4. Click Edit

1. Change the Invoice Status from Created to Paid

Invoice Status Options Explained