Order Reports | Order Tiger Help Center

With the Order Reports tool, you can filter insights based on various criteria, including Order Statuses, Order Types, Payment Methods, Period and Promo Code.

Once you've entered the relevant details into the filters, you can export the data as a CSV file to integrate it seamlessly into your graphs and analyses.

* Depending if you are a Single Merchant or a Marketplace (Or Multi-Store) you can check your Order Reports from a Location View or a Company View (see both options on Step 1)

* Step 1: Set Up Your Order Report - Location View

At the top of the dashboard, you'll find the Main Order Reports Setup section, designed to help you easily configure and analyze your data. Here’s a breakdown of its key features:

Status: Filter orders by their status, such as completed, pending, or canceled.
Order Type: Choose from delivery, eat-in, collection, curb-side, or catering to focus on specific order categories.
Payment Type: Analyze payment methods, including credit card, PayPal, or cash transactions.
Period: Set a time range—daily, weekly, or monthly—to view data for a specific period.
Order ID: Track orders using unique order identification number.
Promo Codes: Review orders linked to particular promotional codes for targeted insights.
Name: Filter orders by the customer’s first name.
Last Name: Narrow results by the customer’s last name.
Email: Filter by customer email
Phone: Sort data based on customer phone numbers.
Address: Filter orders by delivery or billing addresses.

* Step 1: Set Up Your Order Report - Company View

At the top of the dashboard, you'll find the Main Order Reports Setup section, designed to help you easily configure and analyze your data. Here’s a breakdown of its key features:

Company Name:
Location Name:

Status: Filter orders by their status, such as completed, pending, or canceled.
Order Type: Choose from delivery, eat-in, collection, curb-side, or catering to focus on specific order categories.
Payment Type: Analyze payment methods, including credit card, PayPal, or cash transactions.
Payment Status: Processed or Pending
Period: Set a time range—daily, weekly, or monthly—to view data for a specific period.
Order ID: Track orders using unique order identification number.
Promo Codes: Review orders linked to particular promotional codes for targeted insights.
Name: Filter orders by the customer’s first name.
Last Name: Narrow results by the customer’s last name.
Email: Filter by customer email
Phone: Sort data based on customer phone numbers.
Address: Filter orders by delivery or billing addresses.

Step 2: Review Your Sales Metrics

Searching for Specific Orders

Once your data is set up, click on Search to check your view.
If you need to reset your search preferences, simply click on Clear All to start fresh.

Step 3: Export Orders to CSV

To export your order data into a report, click on the Export button.
Select the date range or filters you want to include in your export. For example, export all completed orders from this week or a list of rejected orders in the last month.
Click on the Download button to save the CSV file to your device.

What’s next?

Service Fees: Set the service fees for each order type. Service fees are charges to the customer placing orders