Help CenterThis section enables store owners to set, edit, and manage their service fees with just a few steps. Whether you need to charge a percentage or a fixed price, this guide walks you through the process of configuring your service fees.
Service fees are charged to the customers placing orders. Store's typicall charge their customers service fees to cover operational costs and provide a better service.
Step-by-Step Guide to Configure Your Service Fees
Configure Service Fees:
-
Log in to the Dashboard
-
Navigate to the Service Fees section in the left navigation bar
-
Click on ADD SERVICE FEE button at top right
-
A window will pop up where you can configure a Service Fee as explained below (see screenshot below)
Each service fee includes key configuration details as shown below:
- Order Type: Set the order type you wish to configure and add.
-
Charge Mode: Set the charge mode as FIXED if you wish to charge a fixed amount from the order total. Set the charge mode as PERCENTAGE if you wish to charge a percentage based fee to the total price of the order.
- Service Fee: Enter the percentage or fixed amount of the service fee
- Minimum Fee: The minimum service fee to be charged in case the calculated total is less than the minimum fee (the Minimum Fee field is only relevant if the charge mode is PERCENTAGE)
- Maximum Fee: The maximum service fee to be charged in case the calculated total is more than the maximum fee (the Maximum Fee field is only relevant if the charge mode is PERCENTAGE)
What’s next?
-
Business Details: Configure store's details, including store's name, phone number and address details