Help CenterCreating a Service Plan in Order Tiger
The Service Plan section, located under Finances, allows Marketplace Owners to charge their Locations (restaurants or branches) for additional services provided outside the usual order commission setup—such as Social Media Management, Online Ordering, Brand Design, etc.
This feature automates invoice generation for recurring service charges so that restaurants can pay you directly for the services you offer.
All generated invoices will appear in the Invoice section under Location View.
Step 1: Access the Service Plan Section
This feature is available under Company View.
To Get Started:
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Navigate to Finances > Service Plan
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On the left box, select your Company Name
- On the right box, choose the Location or Branch you want to apply the service plan to
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Click “+ ADD SERVICE PLAN”
Step 2: Configure Your Service Plan
A popup will appear allowing you to define the billing setup for your services.
Fill in the Following Fields:
| Field | Description |
|---|---|
| Name of Company | Automatically populated with your company name |
| Name of Location | Automatically populated with the restaurant or branch name |
| Frequency | Choose how often the invoice should be generated: Daily, Weekly, Biweekly, or Monthly (e.g., Weekly: Monday to Sunday, invoice created next Monday) |
| Plan Start Date | Select the start date for the billing cycle |
| Hours After Billing Period To Run | Choose when the invoice is created after the period ends (from 1 hour to 24 hours) |
Step 3: Add Service Items
Once the basic plan is created, click on “+ ADD SERVICE ITEM” to define each individual service you provide.
| Field | Description |
|---|---|
| Title | The name of the service being provided (e.g., Social Media Marketing) |
| Description (optional) | Brief explanation of the service or fee (e.g., Charge for LinkedIn Ads) |
| Value | Enter the fixed amount to be billed (e.g., 40 for £40/month) |
You can add multiple service items to the same plan if you are providing several services to the same location.
Step 4: Save Your Plan
Once you’ve completed the form and added all service items, click Save.
✅ Your Service Plan is now active for the selected location, and invoices will be generated automatically based on your configuration.
All related invoices will appear in the Invoice section under Location View.