Help CenterOnce you have created the company, it's time to add the locations under that company.
A location represents an individual phyisical store operating under that company — add as many locations as stores this company is working with,
Step 1 – Go to Locations
Make sure you are in the Company View, then click on Locations in the left navigation bar.
Step 2 – Search for the Company
In the search bar, type the name of the company you just created.
Step 3 – Open Your Location
When you search for your company, you will see that a location has already been automatically created. Click the edit button (pencil icon) on the right to open the Location form and fill in your store details.
If you need to add another location under the same company — for example, if this company operates multiple stores — click the + Add Location button in the top right corner to create a new one.
Step 4 – Fill in the Location Form
Complete the following fields:
Image Upload – Upload the Location's logo.
* Location logo should be “1070*260px”. The image of location is now displayed as the banner image on website landing page
Company – Select the company this location belongs to from the dropdown.
Store Name – The display name of this location, typically in the format Brand Name - City/Area, e.g., GoGo Panda - Chelsea.
Phone – The contact phone number for this location.
Address Line 1 – The street address of the location.
Address Line 2 (Optional) –
City – The city where the location is based.
County/State (Optional) – The county, state, or region.
Postcode – The postal code for the location.
Country – Select the country from the dropdown.
Latitude & Longitude – The exact geographic coordinates of the location. These must be accurate as order management and delivery rely on them. Use the Update Coordinates button, or find the coordinates using latlong.net.
Time Zone – Select the appropriate time zone for the location.
URL Path – The unique URL identifier for this location. Use the format store-name_area, e.g., red-dragon_shoreditch. No spaces, all lowercase.
Order Confirmation Setting – Set to Order Confirmation to ensure every order requires manual approval before being processed.
Score – Applies to Multi-Store locations only. Determines the display order of stores on the website and apps — 1 means the store appears first, 2 second, and so on.
Online Order Email – The email address customers will receive order confirmation emails from. You can create a custom sender address for this, e.g., noreply@gogopandachelsea.com.
Email From – The name or address that appears as the sender on outgoing order emails. Every time an order is confirmed, customers will receive an email notification sent from this address.
Outsourced Delivery – If you manage your own drivers, leave this off. Toggle on only if you are using a third-party delivery management provider.
Enable Reviews – Toggle on to allow customers to leave reviews for this location.
Receive Orders by Email – Toggle on to ensure order notifications are sent via email.
Enable Driver to Store Notifications – Toggle on if driver-to-store communication notifications are needed.
Track Multiple Order Statuses – Toggle on to enable granular order status tracking.
Active – Must be set to Active for the location to be live and operational. It is good practice to keep this toggled on at all times, even if the store is temporarily not operating. Instead of deactivating the location, turn off the relevant services for that store — see how to manage services here. If a location is set to inactive, it will not appear in the Location View and cannot be assigned to user accounts.
Step 5 – Save the Location
Once all fields are filled in, click Save. The location is now created and linked to the company.