Tables

The Tables section allows you to configure and manage the number of tables in your restaurant or store. To accept ‘QR Code Table Ordering’ (EAT-IN) you will first need to add your store’s tables in this section.

Step-by-Step Guide to Add Your Tables

Configure Tables:

• Log in to the Dashboard

• Navigate to the Tables section in the left navigation bar

• Click on ADD TABLE NUMBER button at top right

• A window will pop up where you can add the tables

Each table includes configuration details as shown below:

1. Table Number: Set the table number.

2. Active: Use the Active button to control table availability. The table is hidden and unavailable for the customer if it is set to inactive.

Table Bookings

Make sure you are in the Location View and have selected the correct location.

Navigate to Table Reservation in the left navigation bar and click on Table Bookings.

Here you will see a list of all table reservations made for your location. The page updates in Live mode — meaning any new booking made by a customer will appear on the list in real time.

Table bookings are also available through the Order Manager app, so you can receive new reservation notifications directly from your printer.

How It Works

When a customer visits your restaurant's website and books a table, they receive an automatic email confirmation. The booking then appears in your Table Bookings list.

Managing a Booking

To update a booking, click the Edit button. A form will open with all the details the customer filled in when making their reservation, including:

Status – The current state of the booking.

Table Number – The table assigned to the reservation.

Date & Time – When the booking is scheduled.

Number of People – Party size.

First Name & Last Name – Customer's name.

Phone Number – Customer's contact number.

Email – Customer's email address.

Occasion – Any occasion the customer noted (e.g. birthday, anniversary).

Notes – Any additional notes left by the customer.

We recommend avoiding changes to customer details such as name, contact information, or date — as these will update the booking without the customer being notified of what changed.

Updating the Booking Status

The most common reason to edit a booking is to update its status. The available statuses are:

Confirmed – The booking has been accepted and the customer has been notified.

Pending – The booking has been received but not yet confirmed.

Deleted – The booking has been removed from the system.

Cancelled – The booking has been cancelled. Use this if the restaurant is unable to honour the reservation, for example due to overbooking.

Whenever you change the status of a booking, the customer will automatically receive a notification reflecting the update.

Once you have made your changes, click Save.

Table Settings

Table Settings is where you configure the availability times for your tables — the time slots during which customers can make a reservation. Before setting up availability, make sure your tables have already been added in the Tables section.

Navigate to Table Reservation in the left navigation bar and click on Table Settings.

Auto Accept Bookings

At the top of the page you will find the Auto Accept Bookings toggle:

Enabled – When a customer books a table, it is automatically confirmed and they receive an email confirmation immediately.

Disabled – When a booking comes in, it will appear as Pending. You will need to go to Table Bookings, find the pending reservation, click Edit, change the status to Confirmed, and click Save. The customer will then receive their confirmation email.

Configuring Availability Times

The page displays a grid for each day of the week — Monday through Sunday. For each day you can set one or more available time slots during which customers can book a table.

• Click the + button next to a day to add a time slot for that day.
• Use the Edit button on an existing time slot to adjust the times. Make your changes and click Save.
• Use the Delete button to remove a time slot entirely.

Configuring Specific Dates

You can also configure availability for specific dates — useful for special events, holidays, or any day where your regular schedule does not apply. Click the + button in the Specific Date section at the bottom of the page. A form will open where you can fill in:

Date – Select the specific date you want to configure.

Message – An optional message for that date, for example: "We are on holiday, see you in a week!"

Setting Hours – Set the start and end time for that specific date.

Once filled in, click Save.

Once all your availability times are configured, your tables are live and ready to be booked by customers.

Extra Tips

• Please ensure that the EAT-IN service has been added in the Service section

• Once you have added the tables and the EAT-IN service, you need to configure EAT-IN opening hours in the Opening Times section.