Company View

Welcome to the Company View section of your Order Tiger dashboard! This guide will help you understand when and how to use the Company View feature effectively. While everyday tasks like managing orders, updating menus, and adjusting opening times are handled at the Location View, the Company View is designed for overseeing your business from a broader perspective.

What is the Company View?

The Company View is where you manage your business as a whole, rather than focusing on individual restaurant locations. Think of it as your central control panel—it’s ideal for companies that operate multiple stores, marketplaces, or franchise models. This view lets you handle overarching tasks that give you a bird’s-eye view of your business operations.

When Should You Use the Company View?

While most day-to-day tasks are performed in the Location View, switch to the Company View when you need to:

• Create or Update Your Company Information: Set up your company profile, business details, branding assets, and overarching settings for all your locations.

• Analyze Overall Business Performance: Access reports and analytics that provide insights into your company’s performance as a whole.

• Manage Multiple Locations: View and organize all the restaurants under your company in one place, especially useful for marketplaces or businesses with multiple branches.

• Organize Location Groups: Group specific restaurants or locations together for easier management and reporting.

• Control User Permissions: Define roles, add or remove users, and manage who has access to specific features across your company’s dashboard.

• Maintain Customer Engagement: Track and manage customer data, including feedback and loyalty programs, ensuring exceptional service across all locations.

Managing Sections in the Company View

Here’s a breakdown of the main sections within the Company View to help you manage your business efficiently:

1. Creating Company & Managing a Company

Begin your Company View setup by creating your company profile. This includes uploading your branding assets, inputting business details, and establishing default settings that will apply across all locations.

2. Locations Management

If you operate multiple restaurants or marketplaces, managing them all can become overwhelming—this section simplifies things. View a comprehensive list of all your locations from the Company View, track their performance, and make adjustments where necessary.

3. Analytics

Dive into the analytics section to see how your company is performing. Access metrics such as:

• Total revenue across all locations

• Trends in orders and sales

• Performance breakdown by location

Use these insights to identify growth opportunities, address operational weaknesses, and set realistic goals for your business.

4. Orders

View and manage customer orders from all your Locations or Brunches in real time to get the big pictures of your Company.

5. Customers

Manage your customer database efficiently. Track customer purchase history, monitor feedback, and segment your customers for targeted marketing campaigns. Strong customer management is vital to increasing customer loyalty and retention across all your locations.

6. Order Discounts & Promo Codes:

Add promotional offers to attract that applies to all your Locations or Brunches to build customers loyalty and drive sales.

7. Order Reports

Easily track and compare orders across all your stores. Filter by order status, type, payment method, date range, or promo code. Export the data as a CSV file to analyze performance or share with your team.

8. Reviews

By showcasing reviews through the widget, you’re not just displaying feedback—you’re building trust, credibility, and engagement with your audience.

9. Location Groups

Organize your locations into groups based on region, style, or specific strategic goals. For instance:

• Separate urban from rural branches for targeted campaigns.

• Group franchise locations under a single brand for consistent strategy.

Location Groups enable tailored management while keeping reporting and operations streamlined.

8. User Permissions

Control who has access to what with granular user permissions. Add managers, supervisors, or team members, and assign roles based on their responsibilities within your company. For example:

• Owner/Admin Access: Full access to all Company View and Location View settings.

• Manager Access: Access to select reports, analytics, and customer data.

Ensure security by customizing permissions for every role.

Getting Started with the Company View

To access the Company View, log into your Order Tiger dashboard and click on the “Company View” tab. From there, you can explore and manage all the features mentioned above!

To get more details on how to log in visit the "How to login to your dashboard?"