📺 Customer Display

What the Customer Display Shows

The Customer Display is a board for a TV above the counter that tells waiting customers where their order is, by name. It has two areas: a green Ready column of names that can collect now, and a Preparing area of names still in the kitchen, each with how long it has been cooking or Ready soon.

It shows nothing about what was ordered — no items, no prices, no phone numbers. Customers see Sam B., not Sam Bennett, and a dine-in order shows as Table 12. The short order number sits beside the name for the day two customers share one.

What each area means#

AreaWho is in itShown with
ReadyOrders marked ready to pick up — by the expo bump on the Kitchen Display, or by Ready to pick up in Live OrdersOrder type (Collect, Delivery, Dine-in); the newest arrival is highlighted and a chime plays
PreparingOrders accepted and in the kitchenMinutes since it started, or Ready soon once every prep station has finished and only the pass is left

Where to find it#

  • View: Location View, as a super admin or a Customer Display (ROLE_CDS) login
  • Menu: none. The page is not in the Kitchen group; open it by URL, or sign in as a Customer Display login and it is the only page shown
  • URL: /admin/kitchen/customer-display/