🖥️ EPOS
Signing In
Each till signs in once with the account issued for the branch. The app then keeps that session alive by itself, renewing it in the background so a till can trade all day without anyone typing a password again.
Signing in#
- Open the app and wait for the splash screen to finish its session check.
- Enter your Username and Password.
- Tick Remember me so the till can sign itself back in if its session is ever rejected.
- Tap Sign In. The till opens on Checkout, or on Orders where the EPOS section is switched off.
Signing in also loads the branch's configuration — services, payment methods, menus, table booking settings and the feature switches that decide which tabs are offered. That is why a change made in the back office reaches the till at its next sign-in.
Signing out#
Open Settings and tap Logout. Signing out clears the session and the branch configuration with it, so the next user cannot inherit the previous branch's tabs or settings.
Troubleshooting#
Invalid username or password
The credentials were rejected. Check the username, and ask your administrator to reset the password if it still fails.
Session expired. Please login again
The session could not be renewed. Sign in again, and tick Remember me so it can recover by itself next time.
Missing company or branch information
The account signed in has no branch access. Ask your administrator to check the account.
Failed to load company information
A connection problem rather than an account problem. Check the network and retry.