🖥️ EPOS

Taking an Order

Checkout is the till screen: the menu on one side, the basket on the other. You build an order by tapping products, customising them where they have options, and then take payment from the same screen.

Finding a product#

  • Tap a category to filter the menu, and All to come back.
  • Use Search product to find an item by name — the list narrows as you type, and says No results found when nothing matches.
  • Refresh reloads the menu from the server after a change made in the dashboard.

Adding an item#

  1. Tap the product. If it has options, the customisation sheet opens.
  2. Choose the options. Each group says what it needs — Choose one, Choose up to 3, or a minimum and maximum — and is marked Required until it is satisfied.
  3. Where a product includes free toppings the sheet counts them for you, for example First 2 toppings are FREE Used 1/2.
  4. Set the quantity with the − and + buttons.
  5. Add a Note for the kitchen if the customer asks for something specific.
  6. Tap Add to cart. To change an item already in the basket, tap it, adjust, and tap Update item.

Deals and bundles#

A deal is added the same way, but its sheet lists the items the deal is made of. Each component that needs choices shows Customise, and the deal cannot be added until every requirement is met — the sheet says This deal is not complete yet and names what is still missing.

The basket#

  • The basket lists each line with its options, note and price.
  • Clear cart empties the basket — it asks to confirm first.
  • Add Customer attaches a customer to the ticket; delivery orders also need an address.
  • Special instructions for the whole order are added from the order summary before you place it.

Troubleshooting#

Unable to load menu

The menu could not be fetched. Check the connection and tap Refresh.

No menu items available

The branch has no menu for the selected order type or time. Check the menu's availability in the Admin Dashboard.

Failed to add product to cart

The item could not be saved to the basket. Retry; if it persists the product may have been changed in the dashboard, so refresh the menu.

Change order type

Some items in the basket are not sold for the order type you switched to. Confirm Remove items to drop them, or switch back.