🏪 Location View

Business Details

Business Details holds the core identity of your location: its name, logo, phone number, address, map coordinates and time zone. It is a Location View feature — the details you edit here belong to the location you are currently working on.

Where to find Business Details#

  • View: Location View
  • Menu: Store → Business Details

Fields#

An image upload box at the top-left of the form holds the location's web logo. You can upload exactly one picture; replace it by removing the current one and uploading a new file.

Identity and contact#

  • Store Name(required — "Store Name is a required value")
  • Phone(required — "Phone is a required value")

Address#

  • Address Line 1(required)
  • Address Line 2 (Optional)
  • City(required)
  • County/State (Optional)
  • Postcode(required)
  • Country(required, but locked — the country cannot be changed on this page)

Map position#

  • Latitude and Longitude(both required) — the exact map position of your location, used for maps and distance-based features.
  • Update Coordinates — a button that looks up the latitude and longitude automatically from the address fields you entered.

Time Zone (required)#

The location's time zone, chosen from a dropdown. Order times and opening hours are interpreted in this time zone.

Common tasks#

Update the address#

  1. Edit the address fields as needed. Note that changing any address field clears the Latitude and Longitude, because the old coordinates no longer match.
  2. Click Update Coordinates to fill Latitude and Longitude in again from the new address, or type them manually.
  3. Click Submit. On success you will see "Business Details saved successfully".

Troubleshooting#

All fields are greyed out.

Your account has view access but doesn't have permission to make changes — ask your administrator.

Update Coordinates leaves Latitude and Longitude empty.

The address could not be found by the lookup. Check the spelling of the street, city and postcode, or enter the coordinates manually.

I need to change the Country.

The Country field is locked on this page; contact your administrator or support.