📱 Order Manager App
Item Availability
Item Availability marks products and options as out of stock without touching the menu itself. It is the fastest way to stop customers ordering something the kitchen has run out of, and it takes effect on the website and apps straight away.
Where to find it#
- Menu: Item Availability
Marking something out of stock#
- Open Item Availability.
- Choose the Products tab for dishes, or Options for modifiers such as sauces and sizes.
- Open the category or option group — nested option groups are listed under their parent.
- Switch the item to Out of stock.
- Switch it back to In stock when it is available again.
Troubleshooting#
An item cannot be found
Check whether it is a product or an option; modifiers live under Options, grouped by option group.
The change does not appear on the website
Availability is saved per branch. Check the terminal is signed in to the branch you meant, and reload the list.
Items are out of stock that should not be
They were marked in the app or the dashboard and stay that way until switched back. Set them to In stock.