📱 Order Manager App

Table Bookings

Table Bookings shows the branch's table reservations and lets staff add, change and delete them from the terminal. A new reservation announces itself with an alert, so a booking taken online is noticed at the counter.

Where to find it#

  • Menu: Table Bookings
  • The entry is hidden where table reservations are switched off for the branch or company, and for order-receiver accounts.

The bookings list#

Each booking shows the customer's full name, the table number (or a dash where no table is assigned), the date, the time and the status. Pull down to refresh the list. When there is nothing booked the screen reads No bookings yet.

Adding a reservation#

  1. Tap Add Reservation.
  2. Enter the First Name, Last Name, Email and phone number.
  3. Pick the Date — only days the branch has availability for can be selected.
  4. Pick the Time from the slots offered for that day, in 15-minute intervals.
  5. Enter the Number of People (1 to 40) and choose a Table.
  6. Add an Occasion or Notes if useful — both are optional.
  7. Save. The list reloads with the new booking.

Editing and deleting#

  • Edit opens the same form with the booking's details filled in. Save to update it.
  • Delete asks to confirm — Delete booking for [name]? — before the booking is removed.

Booking settings#

Booking Settings holds the availability the booking form works from: the branch, its Weekly Availability as start and end times per day, Date Specific Availability for one-off days, and Auto Accept Bookings.

Troubleshooting#

Table Bookings is not in the menu

Table reservations are switched off for the branch or company, or the account signed in is an order-receiver account. Ask your administrator.

No availability on this day

The day has no availability configured. Add it under Booking Settings, or pick another day.

Select a date first

The time slots depend on the day. Choose the date, then the time.

Must be between 1 and 40

The number of people is outside the range the form accepts.

A booking will not save

Every field except Occasion and Notes is required. Fill in the fields marked Required.